Betterthandiamond Complaints and Reviews

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I ordered a solitare asha ring. When it arrived, my husband snipped off the little white tag for me to try the ring on. The stone was very cloudy. I was embarrassed to show it to anyone. The next day I wrote to betterthandiamonds to return it. Before they got around to responding, I cleaned the ring and it turned out to be lovely. It was their response that was just beyond belief. They... Read more

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I ordered from this website, have not received any confirmation for my order. I have called them and had to leave a voice message. They have odd sounding recording and any extension choosen take you to VM. When my husband called, they called him back but gave him NO information on our order but assured him it was shipped. They claim to have been in business for over 18 years but I can find any... Read more

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